Contact Us | Robertaccio Funeral Home

When a Death Occurs

When A Death Occurs

When a death occurs, the order in which things need to be done often depends on where the death occurred. But, one thing should always be remembered: your heightened emotional state upon the death of a loved one. That's why we suggest that you ask a friend for help - someone who is more able to think clearly, and give you the support you need.

At Home Under Hospice Care

At Home Under Hospice Care

When a patient is under Hospice Care, emergency personnel does not need to be contacted.  You should call Hospice or your Hospice Nurse directly.  The nurse will come to the home and someone should contact our funeral home.   Our professional staff will be at your home at any hour.

At Home or at Work

At Home Not Under Hospice Care

When a death occurs at home, a family member should contact emergency personnel, such as 9-1-1.  The police will need to respond before the funeral home can arrive.  In some instances, the Medical Examiner's Office will also be notified.  During this time, someone should also notify our funeral home.  You can contact our staff at any time for assistance.  We are available 24hrs a day.

While Under Supervised Care

While Under Supervised Care

When a death occurs in a care facility, such as a hospital or nursing home, a family member should contact our funeral home directly.  Often it is helpful if you specify the funeral home you would like to use with the facility in the case of an emergency or if you cannot be contacted. 

If in any case you are not sure of who to notify or what to do, you may call Robertaccio Funeral Home, and we'll assist you in notifying the proper agencies.

Widening the Circle

Widening the Circle

Our staff members are experienced professionals who can provide much of the information you need, emotional support and compassionate guidance.

While you may ask the director any questions at this time, you will be able to discuss the arrangements in detail later when you meet in person. During this initial call, the funeral director will gather information to be able to transport your loved one to the funeral home.

The funeral director may ask you several questions, including whether your loved one made any pre-arrangements. The director will also schedule a date and time for you to meet at the funeral home and will let you know what you should bring with you. Others you will need to call are:

- Family members and friends

- Clergy or other spiritual advisors

Those Important Questions

Those Important Questions

If there is no pre-plan in place, there are several other questions that you may have to have answered in regards to the death of your loved one:

- What type of service should we have?

- What about cemetery arrangements?

- Do I want to have viewing?

- Do I need to purchase a casket?

- Does the family have to engage the services of a minister?

By contacting our staff, we'll be able to help answer your questions and assist in making the appropriate plans. You can reach us at (631) 475-7000.

However, as we’ve said before, one of the best ways to make sure that all of your questions and desires are taken care of is to make pre-arrangements. This is as simple as outlining your wishes to having all of the details written down and the financial arrangements prepaid. Please contact one of our staff at (631) 475-7000 to learn more about pre-arrangement.

What to Expect When You Arrive at the Funeral Home

What to Expect When You Arrive at the Funeral Home

One of the first things the funeral arranger will do is guide you through the entire arrangement process, explaining how you can create a memorable personal celebration of your loved one's life. This is not a one-way conversation; we want to hear your ideas and desires, and use them as the foundation for the arrangement process.

This process may include:

- Collecting information for the death certificate

- Discussing the services you desire

- Scheduling the location, date and time of services or events

- Selecting a casket, urn or other items

- Coordinating the cemetery/crematory requirements

You may also sign necessary authorizations or make arrangements to have them signed by the appropriate family members.

We’d like you to bring any photos, a favorite song, or memorabilia so that you and your funeral arranger can better discuss how you would like your loved one to be remembered. Having these things, and knowing their favorite song or favorite gathering place – even their favorite activity – will help us create a truly fitting memorial service.

Our funeral arrangers will assist you in planning a loving tribute that captures the spirit of the person whose life you wish to honor. To learn more about personalizing the service, please read the Honoring Life section of this Web site. The funeral arranger will discuss personalization with you during your arrangement conference.

The following checklist will help you remember what information about the decedent and items will be needed when meeting with a funeral arranger.

- Full legal name

- Home address

- Social Security number

- Date of birth

- Place of birth

- Father's name

- Mother's maiden name

- Veteran's discharge papers

- Recent Photograph

- Highest education

- Occupation

- Place of burial (if applicable)

- Cemetery Deed

- Clothing

- Clergy name and phone number

- Survivors (name and relationship)

- Insurance policies (if applicable)